Contact Us

We're here to help

Get in Touch

Have questions, feedback, or need assistance? We'd love to hear from you. Our support team is here to help you get the most out of Instasnatch.

Email Support

The best way to reach us is via email:

We aim to respond to all inquiries within 24-48 hours during business days.

What We Can Help With

  • • Account and billing questions
  • • Technical support and troubleshooting
  • • Feature requests and feedback
  • • Refund requests
  • • Privacy and data inquiries
  • • Partnership opportunities

For Faster Support

When contacting us, please include:

  • • Your account email address
  • • A clear description of your question or issue
  • • Screenshots or error messages (if reporting a technical issue)
  • • Steps to reproduce the problem (if applicable)

Company Information

Instasnatch (THINKPILOT OOD)

"Tsar Boris III" Blvd 212

Sofia 1619

Bulgaria

Legal Inquiries

For legal matters, please review our policies: