Refund Policy

Our Commitment

At Instasnatch (operated by Thinkpilot OOD), we want you to be completely satisfied with your purchase. We offer a 30-day money-back guarantee for all subscriptions, no questions asked.

30-Day Money-Back Guarantee

How to Request a Refund

To request a refund, simply contact us at:

Please include:

• • Your account email address
• • Date of purchase
• • Reason for refund (optional, but helps us improve)

Processing Time

Once we receive your refund request, we will process it within 5-10 business days. The refund will be credited to your original payment method.

Please note that depending on your bank or credit card provider, it may take an additional 5-10 business days for the refund to appear on your statement.

Payment Processing

All payments for Instasnatch are processed by Paddle.com, who acts as our Merchant of Record. This means:

• • Paddle handles all payment processing and billing on our behalf
• • Your payment will appear as "PADDLE.NET" on your statement
• • Paddle is responsible for handling payment disputes and chargebacks

For billing inquiries, you can contact Paddle directly or reach out to us and we'll assist you.

Subscription Cancellation

You can cancel your subscription at any time through your account settings. When you cancel:

• • Your subscription will remain active until the end of the current billing period
• • You won't be charged for future billing cycles
• • Your data will be retained for 30 days after the subscription ends, giving you time to reactivate or export your data

Contact Us

If you have any questions about our refund policy, please contact us: